• Experience with Linux and Windows server monitoring as well as application monitoring
• Synthetic End user experience monitoring - Thousand Eyes tool preferred
• Scripting Experience – with Python, PowerShell, Perl, etc.
• Experience in enterprise, complex environments
Team Size/Dynamic: 3 Principal Engineers, 4 Senior Systems Engineers – Tenured teams
Responsible for managing and maintaining a complex monitoring and event management environment used to monitor, report, and alert on the health of IT Infrastructure, applications, and services.
Tools used include Splunk / Splunk ITSI, NetScout, ThousandEyes, Network Node Manager (NNM), Microsoft Systems Center Operations Manager (SCOM), as well as in-house developed monitoring and event management applications.
Responsibilities of this position include day-to-day operational support of platforms, customer, and peer request fulfillment, and assisting with the design, installation, and upgrades of solutions.