Program Manager - Whole Foods Market on Amazon


United States US

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Job Description

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects in the Whole Foods Market on Amazon (WFMOA) Operations Integration team. This role requires scoping large projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management, executive presentation and analytical skills are essential. This role is located in Seattle or Nashville.
Responsibilities include:
Understanding daily field operations pain points, establishing excellent working relationships with field partners to identify solutions to current challenges and developing methods to prevent future roadblocks
Thinking creatively about how technology can enable a low overhead field management structure
Gathering and analyzing data to identify ways to free up bandwidth on field operations management team through process improvements, centralization, standardization, and any other means necessary
Driving innovation that improves the customer experience and continuously removes cost from our fulfillment network
Participating in cross-functional project teams to scope, design, and execute complex projects across multiple organizations and stakeholders that enable the launch of new projects and processes
Developing Amazon best practices for internal operations
Developing strong working relationships with remote teams, gaining trust and working together to solve painful problems
Inventing and simplifying processes that drive operational excellence through tech and non-tech solutions
Demonstrating strong attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
Thinking strategically and executing tactically
Working in a fast-paced environment where continuous innovation is required
Using analytical and quantitative skills to back up assumptions and develop business cases
Clearly communicating data insights to others
Rolling up your sleeves to do whatever is necessary; general manager / owner mentality
Diving deep to understand the product, our business, and the competitive landscape

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