SimplyInsured

Customer Service Representative

United States US

US
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Job Description

[Call Center / Fully Remote] - Anywhere in U.S. / $17-hr. & eligible for $2,500 bonus / Company paid Medical-Dental-Vision-Life - As a Customer Service Rep youll:
Work on chat + email (40%) and inbound calls + email (40%);
Spend the remaining time is focused on the backlog, training, and miscellaneous items (20%);
Direct customer interactions;
Provide insight into product updates based on customer feedback;
Grow and improve the help center;
Have the opportunity to partner with the training leader to create new materials.



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