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Customer Service Representative

United States US

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Job Description

Location: Cassville
[Call Center / Remote] - Anywhere in US / Competitive pay / Available to work early morning, evenings, weekends, and/or holidays - As a Customer Service Rep youll:
Monitor phone queue to ensure proper coverage is maintained at all times;
Respond to emails, live chat and social media inquiries in a way that reflects the brand voice;
Use product knowledge to suggest items to customers and properly inform them on product choice;
Maintain all quality, productivity, reliability and sales performance standards.

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