Friendemic LLC

French / Quebecois Chat Response Specialist- US only

United States US

US
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Job Description

Powersport/Automotive Chat Response Specialist
Are you a Powersports enthusiast, love helping customers and want to be a part of a wonderful team? Friendemic wants to hear from you. We are currently looking to hire for full time and part time remote US positions only. You will use your expertise to assist in web chats and text message inquiries on behalf of our automotive and powersports dealership clients. If you are hard-working, can adapt to change and are looking for a place where you can thrive, look no further.
REQUIRED Qualifications/Skills
• Must be located in the US and be fluent in French / Quebecois / English
• 2+ years work experience as a chat agent, with a lead generation / lead capture mindset
• Deep knowledge of powersports and automotive vehicles, either from professional experience at a dealership or manufacturer, or as a years-long, dedicated enthusiast
• Professional at-home work space
• Ability to work nights, weekends and holidays
• Great typing / computer skills (minimum 50 WPM)
• Detail-oriented
• 100% dependable as you may be the only agent online during some shifts
• Have a #ONETEAM mentality
Responsibilities
• Professionally engage inbound web chats, SMS, and online reviews in a timely manner on behalf of our clients
• Provide world class customer service and lead generation
• Be the first point of contact for our clients’ brands
• Achieve and maintain fully satisfactory performance
Compensation
• $14.00 - $16.00 per hour, depending on experience
• Benefits package available for full-time employees
About Friendemic. Friendemic sells software tools and services to help dealerships and automotive manufacturers with their digital presence, particularly on review sites and social media


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