Osso VR

Sales Operations Manager

United States US

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Job Description

About Osso VR
Osso VR is the leading virtual reality surgical training and assessment platform. Our technology is being used by the top medical device companies and Academic Medical Centers to train thousands of surgeons, on dozens of the latest surgical techniques, in over twenty countries around the world. Our mission is to improve patient outcomes through better training and assessment, increase the adoption of higher value medical technology, and democratize access to the latest surgical techniques globally.
Your day-to-day responsibilities include:
• Managing vendor relationships (Sales CRM, CS Platform, Marketing Automation, Finance/Subscription Management, BI)
• Driving technology improvements through the Salesforce ecosystem and other BI/analytics tools
• Overseeing Salesforce implementation
• Collaborating with Osso’s VP of Sales and cross-functional leaders to improve processes & productivity
• Building and maintaining dashboards to provide insight into Sales & Marketing performance and activity
• Driving key projects and initiatives around operations strategy and planning
• Analyzing data and translating it into actionable deliverables and presentations
• Improving forecasting capabilities
• Providing ad hoc reporting and analysis as needed
• Handling workflows and automation for sales motion and revenue operations / “quote to cash”
• Resolving operational inefficiencies that are creating bottlenecks in sales process
This is the right opportunity for you if you:
• Have 2+ years of sales operation experience
• Are an advanced Salesforce user and have been heavily involved with its implementation in the past
• Are a highly organized self-starter, able to perform multiple tasks with minimal supervision
• Have excellent communication skills, both written and verbal
• Enjoy owning and refining operational processes, procedures, and projects
• Enjoy working in a fast-paced environment that is regularly growing and evolving
Preferred qualifications:
• Certified Salesforce Administrator
• Experience with BI/analytics tools such as Tableau, Looker, etc
• Experience with eSignature integrations such as Docusign
• Experience with Customer Success platforms such as Gainsight / ChurnZero
• Experience with Marketing Automation platforms such as Hubspot
• Experience with Finance/Subscription platforms like Zuora
• Ability to perform advanced computing functions
• Strong project management experience and the ability to deliver on a timeline
Our commitment to diversity
The diverse experiences, ideas, and identities of our team members help us make better decisions and drive great results for our users. We foster an inclusive work environment that welcomes team members of all backgrounds and perspectives

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