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Job Description

Job Description
Alumni Assistance is looking for full-time Customer Services Representatives in
Los Angeles, California - located near Pico and La Cienega.
When customers call, they are calling from a web based source, which has directed them to us because they need their student loans consolidated, as well as most are looking for more information regarding their Student Loans. We help people by answering questions, processing transactions, and resolving their issues
Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.
This is the right job for you if you’re able to:
Speak on the phone and use a computer
Empathize and be friendly with people you’ve never met
Use logic and solve problems
Be part of a team
Nice to have (but not required):
Customer service background
Understanding of a call center environment
Experience with financial services, healthcare, technology companies, or something similar
Alumni Assistance offers you:
Career advancement opportunities / Promotion from within
Fun team environment
And more
Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity
Customer service jobs, jobs in customer service, customer service rep, customer service representative, call center, call center jobs, call centre jobs, costumer service, local jobs, careers, customer service careers, csr jobs, team, rep, agent, sales
Job Type: Full-time/ Commission Based
Required education:
High school or equivalent
Job Type: Commission
Sales: 1 year (Required)
High school or equivalent (Required)
english (Required

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