Medicare Alliance Group

Telemarketing Sales Representative

United States US

US
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Job Description

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele. We reward loyalty at our company and we also in certain circumstances afford an opportunity that forges greater growth among the best workers in our company. We are a new company but we are working in several contracts. We all need input from our employees because we believe that our team has important input to give to our skeleton crew.
Responsibilities
• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
Skills
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• High school diploma; BSc/Ba is a plus
Job Types: Full-time, Part-time, Contract
Pay: $12.00 - $22.00 per hour
Benefits:
• Flexible schedule
• Paid time off
• Paid training
• Parental leave
• Profit sharing
Schedule:
• 8 hour shift
• Monday to Friday
• Weekend availability
Supplemental Pay:
• Commission pay
• Signing bonus
COVID-19 considerations:
Remote work
Experience:
• Customer service: 1 year (Required)
Work Location: Remote


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