Azenta

Virtual Assistant Jobs of 2021 | Customer Support Scientist

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Job Description


Virtual Assistant Jobs of 2021 | Customer Support Scientist
Azenta
Job Description
Job Responsibilities : Assistant Customer Support Scientist

Salary : $33000 per year

Company : Azenta

Location : Remote US

Why Work at GENEWIZ:

GENEWIZ is a leading provider of genomics services to over 4,000 institutions around the world. We enable research scientists in the life sciences to advance their discoveries faster than ever before. Being a part of GENEWIZ means contributing to making a difference in the pursuit of scientific discoveries, better medicines, greener environments, and abundant healthy food supplies.


Responsibilities:

Completing administrative tasks in a timely and efficient manner
Communicate with customers via email in a friendly and professional manner as needed
Fast and timely communications to team members, especially to meet data reporting deadlines for our customer
Able to multi-task and prioritize tasks
Assist in training new staff members on administrative tasks
Follow Standard Operating Protocol and guidance of supervisors
Assist with creating and completing internal projects to make the team more efficient
Additional tasks and responsibilities as assigned by supervisor


Qualifications:

BS/BA degree in Life Sciences or equivalent years of experience preferred
Background in molecular biology is preferred
Prior customer service experience is preferred
Proficiency in Word and Excel in strongly preferred
Excellent interpersonal skills; both verbal and written are essential
Functions well in a fast paced, customer-oriented environment
Ability to react to situations with a “sense of urgency”




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