Project Coordinator, Implementation

Overview
Welcome to Aventiv Technologies. Please watch this brief video to find out if this is the place you want to be
https://vimeo.com/391578629/5ba31cc5e9
Job Purpose:
The Project Coordinator, Implementation is responsible for coordinating the successful planning and execution of implementation and completion of all activities required for customer accounts, as well as infrastructure deployments and integration projects within the scope of work details and requirements. Resource coordination and scheduling; material requisition and shipping/delivery; telecom provisioning; quality management; and other essential project coordination duties. Develop and maintain professional customer relationships and manage expectations with respect to go-live dates and other key timelines.
Responsibilities
Essential Duties
• Responsible for leading, planning and defining the project scope to accomplish its goals and/or produce the products required within constraints such as time, cost and agreed quality standards
• Act as the primary customer contact and operations representative for all implementation projects
• Manage multiple customers and projects/tasks simultaneously
• Manage multiple implementation tasks with other internal groups to ensure project completion in accordance with customer requirements
• Manages the de-installations of all Corporate Core Systems and other related planned project activities; comprised of maintaining customer communications, scheduling resources for hardware removals, transport disconnects, disabling vendor integrations and software features through Loss Review opportunities within department published SLAs
• Supports Project Managers with high level projects or Department of Corrections projects
• Develop a detailed project plan to monitor and track progress
• Identify, analyze, and manage potential risks; and review how risks may impact scope, schedule, quality and cost
• Identify where and when management of issues and risks, or accommodating altered requirements will involve extra resources or time, and where efficiencies can be made
• Drive software and hardware development provisions not defined in the original scope of work
• Order all required materials for software and/or hardware installations
• Performs SOX compliance for all sales orders submitted by Project Managers
• Collaborate with Telecom Provisioning to deliver voice and data transport to customer facilities
• Plan resources and develop schedules for Field Technician visits to facilities for hardware and transport installations
• Continuously monitor and present reports defining project progress and problem solutions internally and externally
• Facilitate daily/weekly/monthly conference calls to discuss project progress to stakeholders and capture meeting minutes
• Provide Meeting Agenda(s) & Meeting Minutes for every facilitated conference call
• Create and customize project plans for RFPs (Request for Proposal) for new and existing business
• Become fluent in relevant methodologies, processes and standards and able to articulate these practices to any audience
• Perform other duties as assigned
Knowledge, Skills & Abilities
• Understanding of the balance between budget, timeline, and quality
• Highly organized and detail orientated with the ability to multi-task
• Demonstrated leadership skills, communication, analytical, problem-solving skills, and detail oriented
• Demonstrated ability to effectively employ both short term and long-term project planning skills
• Ability to manage approximately 40-50+ projects simultaneously
• Comprehend contract language, requirements, and stipulations
• Working knowledge of Microsoft PowerPoint, Word, Excel, and Project
• Excellent communication skills, both oral and written
• Effectively mitigate project escalations by utilizing Risk Management processes and procedures
• Demonstrated ability to work collaboratively with diverse groups
• Ability to meet challenging KPIs goals and other goals
Qualifications
Minimum Qualifications
• Associates degree or equivalent work experience
• Three years’ experience in Telecommunications, Project Management, or Project Coordination
• Must be able to travel up to 10%
Preferred Qualifications
• CAPM
• PMP or ITIL Certification
• Experience managing projects via Workfront
• Bachelor’s degree
• Six Sigma certification(s)
Salary and BenefitsAt Aventiv Technologies, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.• $57,000-$60,000• Health Insurance• 401(k)• Disability• Life Insurance• Paid Time Off
Physical Requirements
• While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
• Occasionally may need to reach, stoop, or kneel.
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Equal Employment Policy:
The Company’s policy is to provide equal employment opportunity to all individuals in all of its employment programs and decisions. Securus Technologies, Inc., and its Subsidiaries will not discriminate against any associate or qualified job applicant with respect to any terms, privileges, or conditions of employment because of that person’s race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic or status protected under local, state or federal law, ordinance or regulation